Singapore Taxi and Ride-Hailing Prices Rise 47.1% Since 2021 as Costs Squeeze Passengers and Drivers

11 Min Read
Singapore Taxi and Ride-Hailing Prices Rise 47.1% Since 2021 as Costs Squeeze Passengers and Drivers

Fares climb much faster than household prices

Singapore taxi and ride-hailing prices rose 12.3 per cent in August 2026 from a year earlier, far outpacing the 2.3 per cent increase in consumer prices. Since 2021, point-to-point transport prices have climbed 47.1 per cent, compared with an 18 per cent rise in the broader household basket.

Contents
  1. Fares climb much faster than household prices
  2. Commuters change their plans as journeys cost more
  3. What Singapore regulates, and what operators decide
  4. A taxi bill contains more than the starting fare
  5. Fuel and vehicles put pressure on every trip
  6. Higher passenger fares meet rising driver expenses
  7. Platform fees also fund worker protections
  8. Passengers want clearer evidence of better service
  9. Competition and public transport serve different needs
  10. Key Points

The Singapore Department of Statistics, or SingStat, says higher flat fares were the main reason for the annual increase, rather than changes in metered taxi fares. Its measure includes platform fees, booking fees and surcharges, capturing the charges passengers pay across major operators.

SingStat's August inflation release, published on September 23, puts the increase among several sources of price pressure. Airfares rose 12.9 per cent, food prices increased 2.3 per cent, and consumer prices across the basket rose 0.6 per cent from July.

The five-year gap is substantial. For every S$100 represented by the 2021 price measures, point-to-point transport now costs S$147.10, while the broader consumer basket costs S$118. The transport increase is about 2.6 times the percentage rise in general prices.

Passengers are paying more for convenience, while drivers say fuel, vehicle expenses and platform deductions consume much of the extra revenue. The pressure comes from several directions at once: more expensive vehicles, renewed energy costs, higher labour costs and charges to fund platform operations and worker protections.

Commuters change their plans as journeys cost more

Woodlands resident Intan McCallum, 20, estimates that a ride into town costing about S$25 in 2022 now costs S$30 to S$40. That is an increase of between 20 and 60 per cent for the journeys she describes.

McCallum, who is waiting to enter university, says regular use would take too much of her weekly allowance. Higher fares have also affected when she leaves social events.

"I've also had to leave functions early to catch the last train, or in some cases, wait for the first train," she said.

Advertisement

Yishun resident Kelvin Ong, a 29-year-old marketing employee, describes a smaller but persistent increase. His journey to work in Bugis outside peak hours has risen from about S$24 to S$28 over two years, an increase of roughly 17 per cent.

Ong considers some increase reasonable because of oil prices and tensions in the Middle East. He also believes established platforms face less pressure to attract passengers with promotions than during their early years.

For passengers, affordability depends partly on whether another practical option exists. A cheaper train journey may work during the day, while a late finish or a destination far from a station can make the same taxi fare much harder to avoid.

What Singapore regulates, and what operators decide

The Public Transport Council's point-to-point fare rules explain why prices can rise without a government fare revision. Fare levels are determined by market forces. The council standardises the structure of street-hail and metered ride-hail fares and requires operators to communicate charges clearly.

Street-hail means flagging down a taxi or hiring one at a taxi stand. Only taxis can provide that service. Ride-hail means booking through an app or by telephone, and can involve either a taxi or a private-hire car.

A booked journey can use a meter or a flat fare. Metered taxi bookings must follow the fare structure and amounts of the taxi company that owns the vehicle, although booking fees can vary. Flat fares are set dynamically by operators and must be displayed before a passenger books. Operators must also publish additional charges, such as waiting fees or charges for extra stops.

The licensing framework applies to operators with at least 800 vehicles on their platforms. Its development, alongside later fare changes, helps explain today's system:

  • 2018: The Competition and Consumer Commission of Singapore imposed more than S$13 million in penalties over the Grab-Uber merger.
  • October 30, 2020: The Point-to-Point Transport Regulatory Framework took effect.
  • December 13, 2023: The current listed peak surcharge periods took effect.
  • January 1, 2026: Grab increased its platform and partner fee from S$0.90 to S$1.20.
  • March 24, 2026: ComfortDelGro introduced temporary metered rate increases and driver fees scheduled to run until November 30.
  • September 23, 2026: SingStat published the August inflation figures.
Advertisement

A taxi bill contains more than the starting fare

ComfortDelGro's published taxi fares show how several charges can build into the final bill. Listed Toyota Prius and Hyundai Ioniq hybrid taxis start at S$4.60 for the first kilometre or less, while listed electric taxis start at S$4.80.

The schedule lists distance and waiting units of S$0.27 for these vehicles. Units cover every 400 metres up to 10 kilometres, every 350 metres beyond that distance, or every 45 seconds of waiting. A temporary increase of S$0.01 to the distance-time rate applies from March 24 to November 30, 2026.

Peak surcharges add 25 per cent of the metered fare. Under the council's schedule, they apply on weekdays excluding public holidays from 6am to 9.29am and from 5pm to 11.59pm. On weekends and public holidays, they apply from 10am to 1.59pm and from 5pm to 11.59pm. A 50 per cent late-night surcharge applies daily from midnight to 5.59am.

For a S$20 metered amount, the percentage surcharge alone would add S$5 during a peak period or S$10 during the late-night period. Booking, location and road charges can add further costs.

ComfortRIDE flat fares adjust with supply and demand, with Electronic Road Pricing charges added separately. Its temporary driver fee is S$0.50 for fares below S$15 and S$0.80 for fares of S$15 or more, through November 30. Drivers may also charge S$5 for a deviation from the booked pickup location, after informing the passenger.

Payment methods can affect some taxi bills too. ComfortDelGro lists a 10 per cent administrative charge for specified card payments, Apple Pay and Google Pay, with GST charged on that administrative amount. Its ComfortRIDE description separately states that no administration charges apply, making the selected service and payment terms worth checking.

Fuel and vehicles put pressure on every trip

Petrol at major retailers rose close to 20 per cent from March to about S$3.45 a litre in September, while diesel exceeded S$4 a litre. Taxi driver Yeo Hooi Chye says his daily petrol spending increased from about S$32 to S$50, while rental remained around S$110 a day.

His petrol bill therefore rose by S$18 a day, or about 56 per cent. Petrol and rental together now amount to about S$160 daily, before other expenses. Eligible taxi drivers and platform workers received a S$200 government fuel payout announced in April. Against Yeo's additional petrol spending alone, that amount equals roughly 11 days of the increase.

Advertisement

Vehicle costs have also risen sharply. Motor car prices increased 56.8 per cent between 2021 and August 2026, exceeding even the 47.1 per cent rise in point-to-point transport prices. Higher Certificate of Entitlement prices contribute to the cost of putting vehicles on the road. A COE is the entitlement required to own and use a vehicle in Singapore.

Walter Theseira, a transport economist at the Singapore University of Social Sciences, traces the fare pressure through several stages. Demand recovered after the pandemic, but some drivers had already moved into other jobs. The Russia-Ukraine war disrupted energy supplies from 2022, followed by renewed energy inflation linked to conflict in the Middle East in 2026.

Higher passenger fares meet rising driver expenses

Ministry of Manpower figures show that median monthly private-hire driver income rose from S$2,500 in 2019 to S$3,000 in 2025, a 20 per cent increase. The 2020 figure was lower, at S$1,700, reflecting the pandemic period. Taxi drivers' median monthly income reached S$1,982 in 2025.

The starting year makes a large difference when describing the recovery. Private-hire income rose by about 76 per cent from the depressed 2020 level, but by 20 per cent from 2019. Drivers now describe fresh pressure from expenses during 2026.

Yeo Wan Ling, adviser to the National Taxi Association and National Private Hire Vehicles Association, and an NTUC assistant secretary-general, explained which costs matter to drivers:

"What matters to drivers is not the headline fare, but what remains after rental or vehicle financing costs, fuel or charging costs, platform commissions and fees, insurance and other operating expenses," she said.

A passenger's payment is therefore divided among several needs. Part covers the vehicle and the journey, part supports the platform, and the remainder contributes to the driver's earnings. A larger total bill can coincide with little improvement in the money a driver has left.

Platform fees also fund worker protections

Grab raised its platform and partner fee by S$0.30 to S$1.20 on January 1, 2026. The fee component increased by one third, adding 30 cents to an otherwise unchanged fare.

Grab attributed the change partly to rising Central Provident Fund contribution rates under the Platform Workers Act. CPF contributions build workers' savings for retirement and other approved needs. The law also provides for compensation for injuries at work and a framework for representation.

Advertisement

Grab says partner fees support worker welfare, including mandatory CPF contributions and work injury insurance, while platform spending covers maintenance and service improvements. It also says it independently funds more than S$4 million annually for its GrabBenefits 2.0 programme, including healthcare support and operating discounts.

A separate S$0.50 Grab driver fee was announced to continue through June 30, 2026, excluding standard taxis, with the full amount going to drivers. That announced end date has passed; its status after June is not specified. TADA said when Grab announced its increase that it would maintain its existing platform fee structure.

ComfortDelGro, Gojek and Ryde also raised platform fees during 2026. Ryde says it will collect no commissions through the end of 2027. A platform fee and a commission are different charges: a fee can be a set amount per booking, while a commission takes a share of fare revenue.

Passengers want clearer evidence of better service

ComfortDelGro met its taxi service standards in July 2026. The benchmarks require calls to be answered within 30 seconds at least 70 per cent of the time, and taxi waits to stay below 10 minutes at least 65 per cent of the time.

The Land Transport Authority does not publish comparable figures across app bookings for the industry. That leaves passengers with less information for comparing service performance alongside prices.

Drivers and transport specialists have called for clearer disclosure of fare components, commissions, service standards and how additional fare revenue is shared. Such information would help answer a practical question: how much of a higher payment supports the driver, and what service does the passenger receive?

Theseira says technology can reduce waiting and make better use of vehicles, but the savings have limits. Each trip still needs a local driver and a vehicle, both subject to Singapore's operating costs.

"There are efficiency improvements such as more efficiently utilised fleets and less waiting time, but not so large that the fares are permanently lower," he said.

Competition and public transport serve different needs

Singapore already has several licensed ride-hail providers, including CDG Taxi, Grab, Gojek, Ryde, TADA, Geolah and Trans-cab. More platforms can give passengers choices, but dividing bookings among more networks can also make matching drivers and passengers less efficient.

Surge pricing raises flat fares when demand is strong relative to available vehicles. It can encourage drivers to serve busy areas and allocate scarce rides to people willing to pay more. For passengers with limited budgets, it can also make a necessary journey unaffordable.

Advertisement

Transport consultant Gopinath Menon, a former Public Transport Council board member, describes taxis as a longstanding choice for people who do not own cars and value travel directly between their starting point and destination. Ride-hailing serves much of that same demand for convenience.

Theseira argues that public money is better directed towards public transport than subsidies for point-to-point trips. Better connections for the final part of a journey can also give passengers alternatives. The affordability problem is especially acute where buses and trains are distant or have stopped running.

Fares are expected to rise over time with wages and operating expenses. Keeping driver supply sufficient, controlling operating costs and improving matching can help balance passenger affordability with sustainable earnings. ComfortDelGro's November 30 deadline for temporary charges is the next stated point at which passengers and drivers can check whether those measures end or change.

Key Points

  • Point-to-point transport prices rose 12.3 per cent in August 2026 from a year earlier, compared with general inflation of 2.3 per cent.
  • Prices have risen 47.1 per cent since 2021, against an 18 per cent increase in the broader consumer basket.
  • SingStat attributes the annual rise mainly to higher flat fares; its measure includes booking fees, platform fees and surcharges.
  • Operators determine fare levels, while regulation requires clear pricing and published additional charges.
  • Fuel, vehicle costs, platform deductions and other expenses reduce what drivers retain from passenger payments.
  • ComfortDelGro's temporary metered increase and driver fees are scheduled to run until November 30, 2026.
  • Clearer cost breakdowns and comparable service figures would help passengers and drivers assess what higher fares deliver.
Share This Article

You May also Like