Indonesia's All Indonesia Arrival Form Becomes Mandatory Nationwide on October 1

One digital form will bring Indonesia's entry checks together

Indonesia will make its new All Indonesia digital arrival platform mandatory for all international travelers from October 1, 2025, bringing immigration, customs and health declarations into a single form. As of August 31, the immediate milestone is September 1, when the system is scheduled to become fully operational at Soekarno-Hatta International Airport in Jakarta, Ngurah Rai International Airport in Bali and Juanda International Airport in Surabaya.

The platform is intended to replace a series of separate arrival procedures with one online submission and a QR code that travelers can present at border checkpoints. Indonesian citizens returning home must complete it too, making the requirement broader than a rule for foreign tourists.

Indonesia, one of the world's most popular tourist destinations, is introducing the system as part of a wider effort to improve efficiency, security and visitor satisfaction after the COVID-19 pandemic. For passengers, the practical change is fewer forms to manage before entering the country. For border agencies, it means collecting information through a common digital system.

The arrival declaration is free and can be completed up to three days before scheduled entry. Travelers will still need the appropriate visa or other permission to enter Indonesia. Bringing several declarations together changes how passengers submit their information; visa arrangements remain a separate part of preparing for a trip.

The government expects the platform to reduce paperwork, shorten queues and improve the accuracy of information used by border authorities. Its introduction will take place in stages, so travelers arriving before the nationwide deadline need to check whether their entry point has moved to the new system.

Why Indonesia is combining its arrival procedures

Travelers have previously had to navigate several separate requirements: obtain a visa in advance or on arrival, complete a health declaration through the SATUSEHAT Health Pass, and submit a customs declaration through another online system. Different websites, forms and occasional paper documents have added to confusion and delays at busy airports, including those serving Bali, Jakarta and Surabaya.

Immigration, Customs and the Ministry of Health jointly developed the All Indonesia portal to centralize those formalities. Their aim is to make the process faster, more transparent and less prone to errors, while supporting tourism recovery and the government's digital transformation agenda.

Immigration Minister Agus Andrianto described the reason for combining the procedures during the official launch at Soekarno-Hatta International Airport:

All Indonesia is a practical solution to previously fragmented procedures, combining immigration, customs, and health steps into one streamlined online platform.

The change addresses a practical problem for passengers: several agencies need information about the same journey, but travelers have had to supply it through separate systems. A common form is intended to give the relevant agencies consistent records and reduce the work involved in completing each arrival requirement.

How to complete the form and receive a QR code

Travelers can use the All Indonesia portal or the dedicated mobile app available through the App Store and Google Play. Completing the digital arrival form carries no charge.

The submission window opens up to three days before scheduled entry into Indonesia. Passengers should have their passport and journey details ready, along with the information needed for the health and customs sections.

• Personal information includes name, nationality and passport number.
• Travel information includes arrival and departure dates, flight details and accommodation.
• Health information includes recent symptoms and countries visited.
• Customs information includes goods to declare and the number of checked bags.
• Electronic device registration includes IMEI numbers for phones and tablets. An IMEI is an identification number for a device.

After submission, the system generates a unique QR code and sends it to the traveler's registered email address. Passengers present that code at immigration and customs checkpoints when arriving at an airport or seaport.

The QR code provides a way to retrieve the submitted declaration at the border, replacing the need to handle multiple paper forms. Travelers can save it on a mobile device or print it for presentation. Keeping a copy available before departure makes it easier to produce when requested.

Families, returning citizens and special categories

Families and other groups traveling together can use group registration to complete their documentation in a single submission. This allows people making the same journey to organize their arrival declarations together.

Indonesian citizens returning from abroad must also complete the form. The system is designed to cover all international arrivals, regardless of nationality, rather than foreign holidaymakers alone.

APEC card holders and foreign ship crew members have a specific option in the application. They can select "No Visa" and receive manual assistance from airport officials. These arrangements account for travelers whose entry circumstances differ from those of a visitor using an e-Visa or Visa on Arrival.

For other passengers, choosing the appropriate visa or permit remains part of trip preparation. The common arrival form brings immigration information together with customs and health declarations, while travelers must still meet the entry requirements that apply to their nationality and journey.

When each stage of the rollout takes effect

All Indonesia was introduced through a soft launch in mid-August 2025 at Soekarno-Hatta, Ngurah Rai and Juanda, described as Indonesia's three busiest international airports. A soft launch is an initial introduction before the system moves into full operation.

The rollout announced by August 31 has three main stages:

• Mid-August 2025: the platform was soft-launched at the airports serving Jakarta, Bali and Surabaya.
• September 1, 2025: the system is scheduled to become fully operational at those three airports.
• October 1, 2025: it is scheduled to become mandatory at all international airports, with sea and land border posts also expected to adopt it from that date.

The wider airport expansion includes Komodo and airports serving Makassar, Manado and Medan, as well as other international entry points in Sumatra. The October deadline is intended to extend the common arrival process across the archipelago.

Until the rollout is complete, travelers entering through airports that have not yet adopted All Indonesia must continue using the manual Arrival Card and the electronic Customs Declaration. Checking the arrangements for the specific airport or border post is therefore especially relevant during September.

The government has also indicated that the platform may eventually include services such as tax refunds and local bookings. Those are possible later additions, with no implementation date given.

What happens if a traveler arrives without the form?

Travelers who forget to complete the declaration before their journey can still enter Indonesia, but they must fill it out online upon arrival. They can access the form by scanning a QR code at the airport.

Completing the submission at the border may mean longer waits at customs, immigration and quarantine control because the information must be entered and processed there. The option to submit on arrival provides a fallback, while completing it before departure is intended to make the process smoother.

Travelers are advised to prepare the declaration in advance and save the resulting QR code offline. That preparation can help if there are technical glitches or delays, which are possible with a new digital system.

The Embassy of Oman in Jakarta has urged its citizens to prepare for the new entry arrangements and have the required QR code ready for inspection at both departure and arrival checkpoints. Its advice included the following words:

take note of the new regulations before traveling

Visas, onward tickets and other preparations still matter

International visitors must complete All Indonesia in addition to obtaining the appropriate entry permission, such as an e-Visa, Visa on Arrival or another permit. The arrival form is one part of the journey's documentation.

For US and Australian tourists heading to Bali, the preparation described for the new arrangements includes three steps:

• Obtain an e-Visa or Visa on Arrival. The stated Visa on Arrival cost is $35 per person for most nationalities.
• Complete the free All Indonesia arrival form within three days of the scheduled arrival.
• Have proof of an outbound or return flight within 30 days of entry.

Passengers should organize those requirements together before traveling. Having the arrival QR code ready alongside the necessary visa and flight information reduces the number of tasks left to complete at the airport.

The cost distinction matters for travelers planning their expenses: the arrival declaration is free, while the visa arrangements described above carry a fee. Travelers should also check the latest procedures for their entry point during the transition, when some locations may still use the earlier forms.

What the government expects the system to improve

The unified form is presented as taking less than three minutes to complete, compared with the previous process involving several steps. Its intended benefits begin before arrival, by reducing the need to visit different websites and manage separate declarations.

At checkpoints, presenting a QR code is expected to speed processing and reduce queues. Centralized digital records are also intended to minimize errors and ensure that the agencies involved have access to consistent information.

Health and customs declarations serve different purposes within that shared system. Health information supports monitoring of possible public health risks, while customs information helps authorities assess goods being brought into the country. Combining their collection is intended to support risk assessment without asking passengers to move between separate platforms.

Indonesia's authorities have stated that the personal and travel information collected will be used solely for border management and public health purposes, in line with national regulations. The form gathers a broad range of details, from passport information and accommodation to recent symptoms and goods carried.

The expected gains include a more predictable arrival experience and better coordination among agencies. The platform is being introduced with those aims as the country seeks to make entry easier for international visitors.

How the change fits Indonesia's tourism recovery

Bali, Jakarta and Lombok attract millions of visitors annually, and tourism is a major contributor to Indonesia's economy. The COVID-19 pandemic severely disrupted travel, prompting the government to rethink and upgrade entry procedures.

All Indonesia is part of that response. By reducing bottlenecks at airports and simplifying formalities, the government hopes to make travel safer, more efficient and more appealing, and to help Indonesia regain its standing as a leading destination in Southeast Asia.

The platform also follows a broader move toward digital border management. Australia, Singapore and New Zealand have adopted electronic arrival cards or declarations, an approach associated with less paperwork and improved border security. Indonesia's decision brings its arrival arrangements closer to that model.

Travel industry experts described the potential wider relevance of the approach:

This digital model could serve as a template for other countries seeking to modernize their entry processes.

Indonesia's digital transformation agenda seeks to modernize public services and use technology to support economic growth. Within tourism, the arrival platform is intended to rebuild confidence in travel by making entry procedures easier to navigate.

The health component has a further purpose: helping the country respond to future public health risks while tourism grows. Combining health monitoring with other arrival information is intended to support safety alongside a more convenient border experience.

For travelers planning trips as of August 31, the concrete next dates are September 1 at the three initial airports and October 1 for the nationwide requirement. Preparing the correct visa, completing the declaration within the submission window and keeping the QR code available are the central steps.

Key Points

• All Indonesia combines immigration, customs and health declarations in one free digital arrival form.
• The platform becomes fully operational at Jakarta's Soekarno-Hatta, Bali's Ngurah Rai and Surabaya's Juanda airports on September 1, 2025.
• The nationwide mandatory date is October 1, 2025, with sea and land border posts also expected to adopt the system then.
• All international arrivals, including Indonesian citizens returning home, must complete the declaration.
• Travelers can submit it up to three days before entry and receive a QR code by email.
• Appropriate visas or permits remain necessary. The stated Visa on Arrival fee is $35 per person for most nationalities.
• Group registration is available, with special arrangements for APEC card holders and foreign ship crew.
• Passengers who have not completed the form can submit it on arrival, but may face longer waits.
• Airports awaiting the rollout continue using the manual Arrival Card and electronic Customs Declaration.