McDonald’s Korea Ends Chungju Corn Burger Sales After Stone Complaints

Asia Daily
4 Min Read

McDonald’s Korea has halted sales of its limited edition Chungju corn cheese croquette burger after multiple customers reported finding small stones in the product. The company took the step to prioritize safety even though the item had become one of its fastest selling seasonal offerings.

The burger formed part of the Taste of Korea campaign that highlights regional ingredients and supports local farmers. It featured a deep fried mozzarella croquette filled with waxy corn grown in Chungju in North Chungcheong province.

Sales began on July 9 and quickly exceeded one million units within two weeks. The original plan called for the item to remain available until August 12 yet the company stopped nationwide sales at 8 p.m. on July 30.

Company Policy Triggers Preemptive Action

McDonald’s Korea follows an internal rule that requires sales to stop once three or more similar quality complaints are confirmed. Officials stated that the presence of stones raised immediate safety concerns and prompted the early withdrawal.

A company representative explained that the decision reflected a focus on customer well being and that no plans exist to resume sales of the burger. The firm is now working with farms and suppliers to determine how the particles entered the corn supply.

All promotional materials have been removed from the official website and mobile application. The investigation continues to identify the exact source of the contamination.

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Strong Sales Record Before Withdrawal

The Chungju corn burger marked the sixth item in the Taste of Korea series launched in 2021. It used roughly 25 tonnes of locally grown corn and was positioned as a summer snack reinterpreted as a burger.

Consumer response proved enthusiastic from the start. The product reached the one million sales mark faster than previous entries in the campaign and demonstrated continued interest in items that feature domestic agricultural products.

Regional Collaboration and Overseas Expansion

The Taste of Korea project aims to create new sales channels for farmers in different provinces. Earlier items featured garlic from Changnyeong, green onions from Jindo and sweet potatoes from Iksan among others.

Alongside the quality issue at home the project achieved a milestone abroad. McDonald’s Taiwan introduced two garlic based burgers using recipes first developed in Korea. The garlic sauce itself will be supplied through a Korean partner to support the expansion.

Analysts noted that the earlier garlic burger generated significant branding value for its source region over several years. The corn burger was intended to mark the fifth anniversary of the campaign yet its run ended abruptly.

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Investigation Focuses on Supply Chain

McDonald’s Korea stated that it is examining the farms and processing steps involved in delivering the waxy corn. The goal is to understand how stone particles became mixed with the ingredient.

Officials have not indicated any timeline for completing the review or any immediate changes to other menu items. The emphasis remains on preventing recurrence and restoring consumer confidence.

Food Safety Standards in Fast Food

Incidents involving foreign objects in prepared foods can affect trust quickly even when sales volumes are high. Companies often maintain strict thresholds for identical complaints to allow rapid response.

In this case the policy led to an early end for a successful product. The approach aligns with broader industry practices that place customer safety above continued promotion.

Impact on Local Farmers and Future Items

The early withdrawal leaves the regional cooperation project with mixed results. While the campaign achieved its first overseas placement the quality issue highlights challenges in scaling local ingredient use.

McDonald’s Korea has not announced whether future Taste of Korea items will follow the same sourcing model or incorporate additional quality checks. The focus now rests on completing the current investigation.

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Key Points

  • McDonald’s Korea stopped sales of the Chungju corn cheese croquette burger on July 30 after three or more complaints about stones.
  • The item sold more than one million units in two weeks following its July 9 launch.
  • The company cited customer safety and an internal policy as reasons for the early end.
  • An investigation with farms and suppliers is under way with no plans to resume sales.
  • The burger was the sixth item in the Taste of Korea campaign that supports regional farmers.
  • A related garlic burger recipe reached Taiwan marking the first export of the series.
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